Blog Articles

Being your customers’ trusted provider
Your customers choose you for a variety of reasons – maybe it’s a higher level of customer support or specific high quality services that you offer. Maybe it’s because they know and trust you or because you are a part of their local community. There is a real opportunity to be the trusted provider for […]

Take advantage of .ME’s momentum
.ME is on a roll lately. More and more .ME domains are being registered and used around the Internet, including some very high-profile and very visible sites. There are now more than 550,000 .ME domains registered, and hundreds of .ME domains are found on the Alexa Top 100,000 Sites list. With stats like that, it’s […]

Wake up to .XXX sunrise
The folks at ICM Registry who run the new .XXX domain extension have put together a really nice video that helps explain why you and your customers should be paying attention to the launch of .XXX. The video is embedded below (and you should feel free to embed it in your own site or blog […]

Help your customers find the perfect domain
Are you missing out on sales by not helping your customers find the perfect domain name? Offering Premium Domains from OpenSRS is one great way to help customer find the right name, and complete the sale. Implementing Premium Names is easier than you might think. Here’s a couple of different ways to get started with […]

Boosting sales by adding SSL to your product line-up
Last week I had the pleasure to host a webinar with one of our new Trust Service partners, Trustwave. In that session, Dan Marfione, Trustwave’s Partner Sales Director, SSL, gave resellers some background on Trustwave and talked at length about how adding SSL to your product lineup can help boost sales and help your bottom […]

Leveraging content to drive acquisition
I’m at BlogWorld Expo in New York this week learning all about the relationship between content and marketing, and how you can turn your content, and your customer’s content into a tool to grow your business. Disclaimer right off the top: this isn’t your usual “you need a blog” blog post. You do need a […]

The untold history of the RWI
A few weeks back we rolled out the long-awaited OpenSRS Control Panel in a preview for all Resellers. This was the first chance for most of you to dig in and see what the Control Panel could do, and the response has been overwhelming positive. Thanks for that – we really do listen and you’ve […]

Webinar: control panel in-depth
It’s been a week or so since we introduced the Domain Manager tab in the OpenSRS Control Panel. We hope you’ve had a chance to dive in a play around and let us know what you think. We’ve already received some encouraging and constructive feedback – keep it coming! We’re pretty excited about the Control […]

How to: log into the control panel
Here’s a quick screencast that shows you how to check out the Control Panel Preview. If you have any questions or feedback, visit the OpenSRS Support page.

Lessons learned from online shopping cart usability testing
Is your checkout process working for you, or working against you? We came across a great article on Smashing Magazine this week that we thought was worth sharing. It talks about the good, the bad and the ugly of e-commerce checkout design. Almost all of the findings of the study apply to the hosting/domains industry, […]