Blog Articles
Enter our service guy postcard contest and become famous!
We recently decided that we ought to have some nice postcards to send to our resellers, but the problem is that we don’t have enough designs for them. In the spirit of community, we thought we’d reach out to you, our resellers, and ask for your help in exchange for the opportunity for your creativity […]
No hassle renewals at Hover
Here’s another discovery we made at Hover that you can consider implementing. Renewals were our number one support issue, accounting for 36% of support tickets opened. A lot of those calls and emails came from customers (or friends, relatives, colleagues and assistants of customers) that could not sign in to their account. So, we developed […]
GeoTrust is the SSL brand of choice for the top million sites online
A recent survey of SSL certificate use by Netcraft, referenced against the top million sites online (as tallied by Alexa), revealed that GeoTrust SSL certificates continue to be the most widely used choice of the one million top websites on the Internet. The comparison looked at the Alexa 1 Million and counted publically facing SSL […]
The OpenSRS quarterly for 2010-Q2 is now available
After the positive feedback we received from our first-quarter report, we’re excited to announce that our OpenSRS Quarterly for 2010-Q2 is now available for download. Have you found yourself wondering how your own performance indicators measure up against other OpenSRS resellers? Key performance metrics like renewal rates by quarter, new registrations and transfers in and […]
.ORG surpasses 8.5 million domains
The latest edition of the bi-annual .org domain name report, “The Dashboard,” is now available. Public Internet Registry (PIR), the operator of the .org domain extension released the report, which showed 7.6% growth in the .org domain in the first half of 2010. That’s twice the growth compared to 2009 and signals continued strength in […]
Tucows or not Tucows
Our new Tucows badge program has inspired some great discussions and debates (both internally and with our resellers!). I want to quickly contribute some more thoughts on evaluating whether this program makes sense for you. The big idea here is to let your customers and prospects know that a domain name registered with you is […]
Four million .nl domains
This week the total number of .nl domain names in existence hit the four million mark for the first time, according to SIDN, the .nl Registry. That puts .nl in fourth place in terms of ccTLDs for total registrations behind .de, .uk and .cn. Curiously, .nl actually leads all ccTLDs when you look at total […]
Tucows domains badges and the Tucows domain promise
It’s no secret that there is a perception amongst the domain name buying public that all domain names are the same, that they all come with the same basic policies and conditions and that the only way to differentiate between them is price. We know that simply is not true. Issues like privacy, ownership disputes, […]
Meet the resellers: Xpress Hosting
Este artículo está disponible en español a continuación. Mexico-based webhost Xpress Hosting has used a customer-centric approach to doing business to become the leading webhost in the region. It was only natural then, for Xpress Hosting to seek out a wholesale Registrar with the same focus on the customer. Xpress Hosting began working with OpenSRS […]
6 ways for web hosts to stand out in a saturated market
Look around the web hosting industry and you’ll run into multiple similar-looking websites offering similar packages with similar costs. So how is a webhost supposed to stand out amongst the crowd and attract new customers? To help out, we’re presenting a webinar on August 26th, 2010. Adam Eisner, who heads up our domains business here […]
