As we get closer to May 25, 2018, I see more attention paid to the GDPR and to how service providers will need to change to accommodate these new data privacy regulations. At the same time, we’re hearing questions from our resellers about whether this will affect them. I want to take a moment to […]
Update: March 6, 2018: Before we dive into Whois changes, I want to go back to something that was mentioned in our initial GDPR post – to whom does the GDPR apply? At the time, we were proceeding on the basis of applicability by citizenship, meaning that the GDPR would apply to EU Citizens. Since that […]
At OpenSRS, we believe that customer service is part of the product. Customer expectations are evolving, and as the bar rises, we strive to stay ahead of the competition. It’s not enough to simply have a strong product offering and low prices. We know our resellers expect dedicated support from agents that understand their unique […]
Update: March 6, 2018 Previously, we had announced plans to apply GDPR-related requirements and processes only to domains registered by EU-local individuals*. We have since changed our approach and now plan to extend these heightened privacy and security requirements to all registrants and reseller partners. This streamlined solution ensures that our platform is secure and GDPR-compliant, and […]
Last night we experienced a sequence of events that led to intermittent degraded performance across many OpenSRS services. At 1 AM UTC we were the target of a sophisticated DNS attack that was followed by an unrelated double failure of core network equipment at our main Canadian data center, caused by an undocumented software limitation. […]
Update: January 12, 2018This blog post is a follow-up to the information we published a few months ago regarding the Google-Symantec conundrum. Symantec and Google have agreed on a plan that requires Symantec to migrate certificate validation to a third party. In exchange, Google would ensure that the Chrome browser continues to trust Symantec certificates […]
No one likes spam. That’s why we limit our emails to information that’s of real value to you. For the most part, this includes updates on promotions, product launches, new features, and price changes, as well as relevant industry news and thoughtful advice. But most importantly, we rely on email to notify you of impactful […]
Google shook up the SSL industry back in March of this year when they released a proposal addressing “a series of failures by Symantec Corporation to properly validate certificates.” The outlined restrictions would effectively withdraw the Chrome browser’s trust in all certificates issued by Symantec. They notably included the removal of the green browser address […]
Uniregistry has announced a number of TLD price increases, taking effect on September 8th, 2017. Our main concern with this type of increase is that it has the potential to undermine consumer trust in the new gTLD program. Here’s everything you need to know, and what action we suggest you take: What’s Changing at OpenSRS? […]
Internet security and safety have never been more crucial. It’s rare to see an individual not connected to the web via phone, tablet or computer. Unless of course, they are living in a dark, isolated cave, located in North Antarctica, surrounded by nothing but breezes of loneliness. The point is, it’s imperative that all Internet […]
