Blog Articles
Tiered Access update: Reviewing “urgent” requests and updated statistics
The lead-up to ICANN83, which will be held next week in Prague, feels much shorter than usual, as ICANN-accredited registrars and registries just held our Contracted Parties Summit in early May. This was a useful series of working sessions and discussions. Most focused around operational issues—especially addressing DNS Abuse—but another topic came up in conversations […]
What are gTLDs and ccTLDs?
Whether you’re launching a business, starting a blog, or kicking off a side project, your domain extension matters more than you think. In this article, we’ll break down what gTLDs and ccTLDs are, how they work, and which one might be the best fit for your needs. The basics of domain names Every website has […]
What is Premium DNS?
Our earlier guide explored DNS and why proper management is essential. Now, we’re taking it a step further by looking at Premium DNS. Premium DNS is a paid upgrade to basic DNS services that typically includes enhanced infrastructure, faster response times, and stronger security—though the exact features may vary by provider. When you visit a […]
Driving growth with service packages: a 2025 guide for agencies using OpenSRS
To successfully and sustainably scale your agency, you need to offer your clients real value while streamlining your process and defending against scope creep. One of the most effective ways to do this is by bundling services together in thoughtfully curated packages designed to meet the needs of your existing and target clients. When done […]
ICANN82 Recap
ICANN82 was hosted in Seattle, which is lovely in mid-March. The crisp Pacific Northwest coast offers beautiful views and Seattle has a whole “underground city”—it’s well worth a visit. ICANN’s new CEO Kurtis Lindqvist participated throughout the week-long meeting. With his technical background and pragmatic approach, Kurtis offers more than 30 years of experience (and […]
What are DNS management services?
Imagine trying to access a website, but instead of typing in an easy-to-remember domain name, like example.com, you had to enter a long series of numbers, like 198.51.100.45. Thanks to the Domain Name System (DNS), you don’t have to. DNS is the infrastructure that translates user-friendly domain names into numerical IP addresses that computers understand. […]
Tiered Access update: RDRS participation and updated statistics
Welcome to your regularly scheduled TACO stats blog! In the lead-up to ICANN82 in Seattle, we’re thinking about ICANN’s Registration Data Request Service (RDRS). Tucows has been a participant in the RDRS pilot project since its launch at the end of 2023, and we’ve written about it in past blogs. For those unfamiliar with the […]
What ICANN’s updated Registration Data Policy (RDP) means for OpenSRS resellers
ICANN has finalized changes to its Registration Data Policy, which sets data processing requirements for gTLDs. Domain registrars and registries are required to comply with the updated Policy by August 2025. Many of the new Registration Data Policy requirements are already in place at OpenSRS and other registrars: We redact registration data from the public […]
How to create a seamless customer experience when reselling domains
Creating a smooth, reliable, and on-brand customer experience is key when reselling domain names. Whether your core business is offering hosting, building websites, or managing digital marketing services, including an intuitive domain management experience can strengthen customer loyalty and generate recurring revenue. Understand your customers’ needs Digital service providers offer domain names because it makes […]
5 strategies to improve your agency’s profitability
Every marketing agency wants to maximize profitability. While the equation itself is pretty straightforward—revenue minus expenses equals total profits, real growth can be a big challenge, especially with increasing competition, operating costs, and fluctuating client demands. Rising to this challenge requires multiple strategic approaches to increase revenue while keeping costs in check. This means making […]
