Is India ready for the big boom?
I have recently returned from a 10-day work trip to India. As a global registrar, we value the opportunity to travel and learn about how business is done in different … Continue Reading
GDPR Updates: Whois Changes
Update: March 6, 2018
Before we dive into Whois changes, I want to go back to something that was mentioned in our initial GDPR post – to whom does the … Continue Reading
Support Done Differently: How OpenSRS Prioritizes Customer Experience
At OpenSRS, we believe that customer service is part of the product. Customer expectations are evolving, and as the bar rises, we strive to stay ahead of the competition. It’s … Continue Reading
GDPR Roundup: Basics & best practices
If you’re anything like me, you’ve spent the days since our first GDPR blog post thinking nonstop about the policy’s potential impacts on the domain world. Okay, maybe you have … Continue Reading
Which new gTLDs should I offer?
The huge variety of gTLDs out there can turn the task of curating a lineup that makes sense for your business into a rather daunting undertaking. Instead of getting bogged … Continue Reading
Understanding the GDPR
Update: March 6, 2018
Previously, we had announced plans to apply GDPR-related requirements and processes only to domains registered by EU-local individuals*. We have since changed our approach and now plan to … Continue Reading
Focusing on long-term growth: an interview with InterServer
Part of what I enjoy about working for OpenSRS is the diversity of our resellers. Though there’s overlap in the services many provide, the range in their size, product lineup, … Continue Reading
How are the nTLDs doing?: A European (and global) view from OpenSRS
I can already anticipate what you are thinking: please, not yet another analysis of new gTLD performance. Believe me, I hear you. But maybe it’s time for a fresh review … Continue Reading
Intermittent degraded performance resolved
Last night we experienced a sequence of events that led to intermittent degraded performance across many OpenSRS services. At 1AM UTC we were the target of a sophisticated DNS attack … Continue Reading
The ICANN community is failing its customers
These days, anyone who registers a domain name is bombarded by a whole series of emails. While this feels spammy, many of these emails are legitimate, sent by registrars who … Continue Reading