Blog Articles

ICANN82 Recap
ICANN82 was hosted in Seattle, which is lovely in mid-March. The crisp Pacific Northwest coast offers beautiful views and Seattle has a whole “underground city”—it’s well worth a visit. ICANN’s new CEO Kurtis Lindqvist participated throughout the week-long meeting. With his technical background and pragmatic approach, Kurtis offers more than 30 years of experience (and […]

What are DNS management services?
Imagine trying to access a website, but instead of typing in an easy-to-remember domain name, like example.com, you had to enter a long series of numbers, like 198.51.100.45. Thanks to the Domain Name System (DNS), you don’t have to. DNS is the infrastructure that translates user-friendly domain names into numerical IP addresses that computers understand. […]

Tiered Access update: RDRS participation and updated statistics
Welcome to your regularly scheduled TACO stats blog! In the lead-up to ICANN82 in Seattle, we’re thinking about ICANN’s Registration Data Request Service (RDRS). Tucows has been a participant in the RDRS pilot project since its launch at the end of 2023, and we’ve written about it in past blogs. For those unfamiliar with the […]

What ICANN’s updated Registration Data Policy (RDP) means for OpenSRS resellers
ICANN has finalized changes to its Registration Data Policy, which sets data processing requirements for gTLDs. Domain registrars and registries are required to comply with the updated Policy by August 2025. Many of the new Registration Data Policy requirements are already in place at OpenSRS and other registrars: We redact registration data from the public […]

How to create a seamless customer experience when reselling domains
Creating a smooth, reliable, and on-brand customer experience is key when reselling domain names. Whether your core business is offering hosting, building websites, or managing digital marketing services, including an intuitive domain management experience can strengthen customer loyalty and generate recurring revenue. Understand your customers’ needs Digital service providers offer domain names because it makes […]

5 strategies to improve your agency’s profitability
Every marketing agency wants to maximize profitability. While the equation itself is pretty straightforward—revenue minus expenses equals total profits, real growth can be a big challenge, especially with increasing competition, operating costs, and fluctuating client demands. Rising to this challenge requires multiple strategic approaches to increase revenue while keeping costs in check. This means making […]

ICANN81 recap
ICANN81, hosted in Istanbul, Türkiye, brought us together both in person and virtually for a week of working meetings and presentations. Before we get into the specific policy work updates, we want to highlight two important discussions happening within the ICANN community right now. Perhaps closest to our cow-print hearts, ICANN Registrars and Registries (together, […]

Tiered Access update: RDRS, security and LEA requests, and updated statistics
As usual, as we prepare for ICANN81, here are our updated statistics for our Tiered Access Compliance and Operations (TACO) portal along with some interesting factoids. Rather than going in-depth on one specific topic, we’re providing updates on a few topics discussed in prior posts. Requests from Security Researchers Requests from the security community are […]

How Mono Solutions uses OpenSRS to help digital service providers sell and manage websites at scale
Mono Solutions is an award-winning, European, white-label website-building platform for digital service providers who sell websites to small and mid-sized business (SMB) clients at scale. A global provider, their platform hosts over 100K websites and supports major reseller partners in the European market, including digital agencies, SaaS, telcos, and hosting companies across 30 countries and […]

5 Ways to create recurring revenue for your digital marketing agency
Running a successful digital marketing agency involves more than winning sizable one-off projects. A key strategy for building a stable and growing business is to create recurring revenue streams that ensure consistent cash flow over time. This removes the stress of always hunting for new clients and allows you to plan, make smart investments, scale […]