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Seattle skyline

ICANN82 Recap

ICANN82 was hosted in Seattle, which is lovely in mid-March. The crisp Pacific Northwest coast offers beautiful views and Seattle has a whole “underground city”—it’s well worth a visit.  ICANN’s new CEO Kurtis Lindqvist participated throughout the week-long meeting. With his technical background and pragmatic approach, Kurtis offers more than 30 years of experience (and […]

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DNS management services
March 2025・Web Security

What are DNS management services?

Imagine trying to access a website, but instead of typing in an easy-to-remember domain name, like example.com, you had to enter a long series of numbers, like 198.51.100.45. Thanks to the Domain Name System (DNS), you don’t have to. DNS is the infrastructure that translates user-friendly domain names into numerical IP addresses that computers understand. […]

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reseller domain storefront on website

How to create a seamless customer experience when reselling domains

Creating a smooth, reliable, and on-brand customer experience is key when reselling domain names. Whether your core business is offering hosting, building websites, or managing digital marketing services, including an intuitive domain management experience can strengthen customer loyalty and generate recurring revenue. Understand your customers’ needs Digital service providers offer domain names because it makes […]

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agency performance metrics

5 strategies to improve your agency’s profitability

Every marketing agency wants to maximize profitability. While the equation itself is pretty straightforward—revenue minus expenses equals total profits, real growth can be a big challenge, especially with increasing competition, operating costs, and fluctuating client demands. Rising to this challenge requires multiple strategic approaches to increase revenue while keeping costs in check. This means making […]

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Istanbul
November 2024・Industry Insight

ICANN81 recap

ICANN81, hosted in Istanbul, Türkiye, brought us together both in person and virtually for a week of working meetings and presentations. Before we get into the specific policy work updates, we want to highlight two important discussions happening within the ICANN community right now. Perhaps closest to our cow-print hearts, ICANN Registrars and Registries (together, […]

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Tiered Access Compliance and Operations (TACO) statistics
November 2024・Tiered Access Directory (TACO)

Tiered Access update: RDRS, security and LEA requests, and updated statistics

As usual, as we prepare for ICANN81, here are our updated statistics for our Tiered Access Compliance and Operations (TACO) portal along with some interesting factoids. Rather than going in-depth on one specific topic, we’re providing updates on a few topics discussed in prior posts. Requests from Security Researchers Requests from the security community are […]

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Mono solutions

How Mono Solutions uses OpenSRS to help digital service providers sell and manage websites at scale

Mono Solutions is an award-winning, European, white-label website-building platform for digital service providers who sell websites to small and mid-sized business (SMB) clients at scale. A global provider, their platform hosts over 100K websites and supports major reseller partners in the European market, including digital agencies, SaaS, telcos, and hosting companies across 30 countries and […]

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