If you’ve opened a ticket with us in the past week or so, then you’ve probably already noticed something new. We recently transitioned to a new platform for OpenSRS Help and Support. The cutover went quite smoothly. The new ticket system for Reseller Support offers some great new things for you – ticket history, the […]
Editor’s Note: This is the latest in a series of guest posts by Phil Shih, founder of Structure Research. The hosting business has shown exemplary growth since its inception in the 90s. Surging Internet adoption and the larger shift to communicating, collaborating and conducting business online guaranteed that hosters would have plenty of addressable markets. […]
Can you believe that October is here already? Summer in Canada, home to OpenSRS HQ, is pretty much over and thoughts have turned to getting ready for another winter. But on the bright side, the change of season also means a pair of new domain promotions to tell you about. You can read more about […]
I’ve talked in the past about starting the sales process for SSL certificates “upstream” – that is, offering the appropriate certificate to your customer after assessing their needs, rather than immediately going to a lower cost domain validated certificate. You can have a look at that post if you missed it, but the basic premise […]
In our recent webinar about selling Ting, ultramarathoner James Koole suggested that you should “host more of the conversation on your side than ours.” I want to share a piece of data to support that point, elaborate on it a bit and see if I can offer you some help. First the data. Looking at […]
Of the three types of SSL certificate validation, which one do you understand the least? I’m willing to bet it’s organization validation (OV). For the uninitiated, there are different validation methods for different types of SSL certificates. In simple terms: Offer at least an OV cert for your business customers For individuals, a DV certificate […]
If you missed the webinar I hosted last week with Chris Campbell of goMobi, it’s now up and ready for on-demand viewing. Chris did a great job presenting some super stats about the state of the mobile web in 2012 and about how goMobi provides an ideal solution for both resellers like you and your […]
Mobile Internet usage continues to grow and your customers are likely looking to you for ways to ensure that their websites are mobile-ready. On June 14, 2012, I’ll be hosting a free webinar with Chris Campbell, Director of Business Development, Afilias (the people behind the .MOBI domain extension and our goMobi mobile website solution). Chris […]
Last week I teamed up with Scott Allan, Director at Ting, to host a webinar to talk about the addition of Ting to our OpenSRS Offers service. For those who aren’t aware, Ting is a new mobile phone service that Tucows launched in the US earlier this year. Through OpenSRS Offers, we’re providing our Resellers […]
A couple of domain promotions that were scheduled to end today have been extended and we have a great new promo from .ASIA! Extended promotions .ASIA FreeBs You can see all current promotions on our Domain Promotions page.
