Blog Articles
GDPR roundup: right to erasure
Our last GDPR Update covered the basics of the right to erasure, as outlined in the GDPR. This week, we’re expanding on the topic by highlighting a few recently published resources that address the requirement’s potential impact on service providers and the domain industry, and explore some paths to compliance. Fuhgettaboutit: the GDPR “right to […]
GDPR updates: right to erasure
New Year’s resolutions aren’t for everyone, but I think most of us like the idea of a restart, the sense that slates can be wiped clean (to an extent), and that a departure from one’s current path is possible. This notion of a fresh start takes on a higher level of significance in the digital […]
GetMeAShop’s success story: How to thrive in the Indian market
Last month, I met Arjun Sarin, Lead of the Strategic Alliances team at Delhi-based GetMeAShop. Our chat provided some interesting insights about the business landscape in India and revealed the priorities and principles of a company who, on the eve of its global expansion, is poised to develop in whatever ways the market may demand. […]
GDPR roundup: consent
The GDPR’s requirements around consent for data processing are complex, and we aren’t the only ones thinking about what this means for our business or how to best comply with the regulation. Below, we’ve shared a few links that give some added context around consent as it relates to the GDPR. WP29 guidelines on consent […]
GDPR updates: obtaining consent
As we get closer to May 25, 2018, I see more attention paid to the GDPR and to how service providers will need to change to accommodate these new data privacy regulations. At the same time, we’re hearing questions from our resellers about whether this will affect them. I want to take a moment to […]
GDPR roundup: Whois changes
Following last week’s discussion of the significant Whois changes that compliance with the GDPR will require, here are some resources that I hope will help put things into a broader context. Article 29 Working Party December 6 2017 letter to ICANN The Article 29 Working Party (“WP29”) is an advisory body established in 1996 under […]
Is India ready for the big boom?
I have recently returned from a 10-day work trip to India. As a global registrar, we value the opportunity to travel and learn about how business is done in different parts of the world. We don’t write about these trips as often as we should, but I felt compelled to share my experience in India, […]
GDPR updates: Whois changes
Update: March 6, 2018: Before we dive into Whois changes, I want to go back to something that was mentioned in our initial GDPR post – to whom does the GDPR apply? At the time, we were proceeding on the basis of applicability by citizenship, meaning that the GDPR would apply to EU Citizens. Since that […]
Support done differently: How OpenSRS prioritizes customer experience
At OpenSRS, we believe that customer service is part of the product. Customer expectations are evolving, and as the bar rises, we strive to stay ahead of the competition. It’s not enough to simply have a strong product offering and low prices. We know our resellers expect dedicated support from agents that understand their unique […]
GDPR roundup: basics & best practices
If you’re anything like me, you’ve spent the days since our first GDPR blog post thinking nonstop about the policy’s potential impacts on the domain world. Okay, maybe you have other things to do with your time… But luckily, there are a lot of great minds at work on this issue. This week, I’d like […]
