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Check out our GDPR webinar

If you’re looking for a short and sweet summary of the GDPR (well, as short and sweet as a summary of any legal policy can be), this is the video for you!  Presented by one of our resident GDPR experts, our Reseller webinar explains the fundamental concepts of the GDPR, why it matters to service […]

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GDPR updates: contract changes

If you’re reading this, chances are you have questions about the GDPR and how OpenSRS is preparing. We’ve got answers! Sign up for our GDPR webinar on March 7 or March 8 to learn from one of our GDPR experts. The GDPR can be approached in terms of three fundamental concepts: 1. Consent and Control […]

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February 2018・Industry Insight

GDPR roundup: right to erasure

Our last GDPR Update covered the basics of the right to erasure, as outlined in the GDPR. This week, we’re expanding on the topic by highlighting a few recently published resources that address the requirement’s potential impact on service providers and the domain industry, and explore some paths to compliance. Fuhgettaboutit: the GDPR “right to […]

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January 2018・Industry Insight

GDPR updates: right to erasure

New Year’s resolutions aren’t for everyone, but I think most of us like the idea of a restart, the sense that slates can be wiped clean (to an extent), and that a departure from one’s current path is possible. This notion of a fresh start takes on a higher level of significance in the digital […]

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January 2018・Industry Insight

GDPR roundup: consent

The GDPR’s requirements around consent for data processing are complex, and we aren’t the only ones thinking about what this means for our business or how to best comply with the regulation. Below, we’ve shared a few links that give some added context around consent as it relates to the GDPR. WP29 guidelines on consent […]

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GDPR updates: obtaining consent

As we get closer to May 25, 2018, I see more attention paid to the GDPR and to how service providers will need to change to accommodate these new data privacy regulations. At the same time, we’re hearing questions from our resellers about whether this will affect them. I want to take a moment to […]

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December 2017・Industry Insight

GDPR roundup: Whois changes

Following last week’s discussion of the significant Whois changes that compliance with the GDPR will require, here are some resources that I hope will help put things into a broader context. Article 29 Working Party December 6 2017 letter to ICANN The Article 29 Working Party (“WP29”) is an advisory body established in 1996 under […]

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GDPR updates: Whois changes

Update: March 6, 2018  Before we dive into Whois changes, I want to go back to something that was mentioned in our initial GDPR post – to whom does the GDPR apply? At the time, we were proceeding on the basis of applicability by citizenship, meaning that the GDPR would apply to EU Citizens. Since […]

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Support done differently: How OpenSRS prioritizes customer experience

At OpenSRS, we believe that customer service is part of the product. Customer expectations are evolving, and as the bar rises, we strive to stay ahead of the competition. It’s not enough to simply have a strong product offering and low prices. We know our resellers expect dedicated support from agents that understand their unique […]

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