You work in an intense competitive environment. Customers are always comparing your services and your prices to others’. When you mess up, there’s a pretty good chance you’re going to get defectors. When a competitor messes up, there’s a good chance you’re going to benefit. So what do you do when a competitor messes up […]
Yesterday, small and medium size businesses (SMBs) in Canada got a gift from Google to jump start their business presence online. Hosted by Kevin O’Leary of Dragon’s Den at the historical Fermenting Cellar, in the Distillery district in Toronto, Canada, SMBs can now get a website & .CA domain for free as part of the […]
We’re really pleased to be the first wholesale registrar to offer the VeriSign Partner Progam’s Grab and Go SSL marketing content to our reseller base. Grab and Go is a great new service that makes it easy for you to build and maintain your SSL and trust marketing webpages. There’s a variety of content modules […]
Last week, I joined close to 200 other attendees at the inaugural .nxt conference in San Francisco. The conference, which was sponsored in part by OpenSRS, brought together industry leaders to discuss the impact of ICANN’s new Top Level Domains (TLD) program, which will likely see hundreds of new domain name extensions introduced to the […]
A short while ago, I wrote about our friends at StopBadware and their initiative to draft a document that covers best practices when dealing with malware of all kinds. The support received been fantastic and they’re now on the second draft of the RFC. This is an important issue that affects all of us. If […]
These How-To videos were captured during our “New Reseller Interactive Screencasts” we ran last year. They were a great opportunity to connect with new resellers in a live, interactive video format. I thought it made sense to publish these as is, since they serve as a fairly thorough walkthrough of the OpenSRS Reseller Web Interface […]
The Internet can be a dangerous place, even for the professionals who live and breath it. Imagine the frustration felt by website owners after realizing their site has been compromised and attempts to infect its visitors, many of them potential customers. StopBadware, a non-profit organization, founded at Harvard University in 2006, helps stop badware: viruses, […]
It’s really easy to think of a domain transferred away from your reseller account to another registrar as just that – a domain. But every domain is attached to a customer, and those customers often take more than their domain when they leave for a competing registrar. OpenSRS provides a few tools to keep you […]
Internet privacy is a big deal these days. Privacy breaches at various sites have exposed sensitive data like home addresses, phone numbers, email, and more. But for domain name owners, there’s another easily preventable privacy pitfall out there that could cause just as much headache as a major social networking site leaking their personal data. […]
Many of the resellers we’ve spoken to agree that goMobi is a perfect complement to existing webhosting packages. Over the past couple of weeks, we had some fairly in depth discussions with interested resellers around how they might package and price the goMobi service. I wanted to share some of these learnings with you in this […]
