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Help eliminate malware: public request for comments

The Internet can be a dangerous place, even for the professionals who live and breath it. Imagine the frustration felt by website owners after realizing their site has been compromised and attempts to infect its visitors, many of them potential customers. StopBadware, a non-profit organization, founded at Harvard University in 2006, helps stop badware: viruses, […]

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January 2011・Better your business

How to retain customers and reduce churn

It’s really easy to think of a domain transferred away from your reseller account to another registrar as just that – a domain. But every domain is attached to a customer, and those customers often take more than their domain when they leave for a competing registrar. OpenSRS provides a few tools to keep you […]

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Contact Privacy video now available for download

Internet privacy is a big deal these days. Privacy breaches at various sites have exposed sensitive data like home addresses, phone numbers, email, and more. But for domain name owners, there’s another easily preventable privacy pitfall out there that could cause just as much headache as a major social networking site leaking their personal data. […]

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January 2011・Better your business

Tips for selling and packaging goMobi to your clients

Many of the resellers we’ve spoken to agree that goMobi is a perfect complement to existing webhosting packages. Over the past couple of weeks, we had some fairly in depth discussions with interested resellers around how they might package and price the goMobi service. I wanted to share some of these learnings with you in this […]

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The reseller-friendly approach to ccTLDs

I’ve written several posts over the past few months about the reseller-friendly choices we’ve made in our products, our pricing and our policies. ccTLDs provides another great example. There are a few approaches that a registrar could be tempted to take on ccTLDs… You could essentially avoid them. Offering a wide selection of ccTLDs means […]

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ICANN 39 review: the latest developments on new gTLDs and .XXX

I just returned from ICANN’s 39th International Public Meeting, held last week in the beautiful city of Cartagena, Colombia. This was a highly anticipated meeting by many in the domain industry, as major developments were expected with regard to both the new generic Top Level Domain (gTLD) process and .XXX, the proposed extension for adult […]

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