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November 2012・Product Updates

New webmail transition update

It’s been about three weeks since all users of OpenSRS Email Service were moved to the latest version of our webmail application. Since the switchover, we’ve heard some great feedback from you and your customers. We know from experience that users are generally resistant to change, so we always go into these webmail upgrades with […]

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November 2012・Announcements, Domain Names

December ccTLD-of-the-week

We’re bringing back some past favourites this month, plus discounting an obvious choice for the Christmas holiday week: .CX from the Christmas Islands. December ccTLDs-of-the-week: ccTLD Dates Details Cost/year .ST Nov 26 – Dec 2 Sao Tome and Principe $13/year (normally $45) .IM Dec 3 – Dec 9 Isle of Man $8/year (normally $15) .LV […]

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November 2012・Announcements

Happy Thanksgiving to our US friends

Thursday, November 22, 2012 is Thanksgiving Day in the US. While we’re definitely thankful for a multitude of various things up here in Canada where OpenSRS is based, tomorrow is not a holiday for us. As a result, we’ll be staffed as usual in all departments. We wish our American friends a Happy Thanksgiving and […]

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November 2012・Better your business

Embeddable Ting savings calculator

Here is an easier way to tell your customers about Ting and demonstrate the savings they can receive. Use our embeddable savings calculator on your own site. We’ve taken out links back to Ting.com, so all you need to do is show a link/banner with your referral code to direct people to the Ting site. […]

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October 2012・Announcements, Domain Names

New .ASIA domain promotion

Starting on November 1 and continuing through to the end of the year, .ASIA domains will be on sale at a registry cost of just $1.99. Considering the usual registry cost for .ASIA is $10, it’s a pretty great deal. Like most OpenSRS promotions, you’ll need to sign up to take advantage of the savings […]

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October 2012・Better your business

OpenSRS help & support

If you’ve opened a ticket with us in the past week or so, then you’ve probably already noticed something new. We recently transitioned to a new platform for OpenSRS Help and Support. The cutover went quite smoothly. The new ticket system for Reseller Support offers some great new things for you – ticket history, the […]

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October 2012・Product Updates

OpenSRS email cluster B migration update – October 19

The migration of customer mailboxes off the troubled storage infrastructure to the new NAS clusters continues as expected. We’re pleased to report that the migration of customer mailboxes from the specific head that was causing the issues on Email Cluster B is nearly complete, within the expected timeframe noted in our previous update. A very […]

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Take your business global because that is where the market is going

Editor’s Note: This is the latest in a series of guest posts by Phil Shih, founder of Structure Research. The hosting business has shown exemplary growth since its inception in the 90s. Surging Internet adoption and the larger shift to communicating, collaborating and conducting business online guaranteed that hosters would have plenty of addressable markets. […]

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October 2012・Product Updates

OpenSRS email cluster B migration update

We want to provide an update on our effort to restore the level of service that you and your customers had become accustomed to prior to the recent outages affecting OpenSRS Email Cluster B. As mentioned in the Incident Report for the latest degradation of service, we’ve begun moving customer mailboxes off the troubled storage […]

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