If you’ve ever wondered how an email travels from one address to another and ends up in your inbox, the answer involves something called an MX record. While it lives in the Domain Name System (DNS), its role is all about email: MX records point messages to the right servers so they actually arrive where […]
Any business that sends emails—whether transactional, marketing, or support—faces a growing risk of phishing, spoofing, and impersonation. If you’re managing an email service for clients or your own organization, you know these attacks aren’t edge cases anymore; they’re everyday threats. And without the right protections, even legitimate emails can miss the inbox, getting flagged as […]
If you run a web hosting company, e-commerce solution, or website builder, you probably know how important it is to offer a complete package to your customers. As a one-stop shop, you can streamline the user experience, increase customer loyalty, and decrease the odds that your customers will buy from one of your competitors. One […]
As our hosted email service grows, we’re working to continually improve the platform while maintaining high availability. One essential component of our white-label email solution is our Webmail, which resellers can customize and brand as their own. So today, we’re excited to share that we’re launching a new Webmail, with improved workflows and a clean, […]
On Thursday, November 8, 2012, the new webmail application that has been in preview for the past few months will become the default webmail application for all users. The current webmail application will be unavailable after that date – all users will see the new webmail only. If you haven’t spent any time with the […]
Great news! On July 5th, 2012, we’re rolling out an updated version of our webmail application in a “preview mode” for all users of OpenSRS Email Service. Starting that day, your users will be able to choose between the current interface, and the newly updated interface, through a “preview” toggle on the webmail login screen. […]
Your customers choose you for a variety of reasons – maybe it’s a higher level of customer support or specific high quality services that you offer. Maybe it’s because they know and trust you or because you are a part of their local community. There is a real opportunity to be the trusted provider for […]
A short while ago, Michael wrote a plea from Marketing inviting our Resellers to tell us what they need from us that would help them be more successful. One of the requests was for us to craft some content around the positioning of free vs paid email accounts using domain names for end users. We […]
Starting today we’re upgrading all OpenSRS Email Service mailboxes to 5GB of storage at no additional cost. There are two phases to the upgrade: Share the news You don’t need to do anything – the upgrades will happen automatically, and without any downtime or interruption in service. Do enjoy the extra space and, by all […]
Through its myhosting.com and mail2web.com brands, Softcom, an OpenSRS Reseller since 2000, has established itself as a leading provider of web hosting and business communication services to small business and small to mid-sized enterprises in 140 countries around the world. In addition to web hosting, Softcom provides messaging and collaboration services to more than 25,000 […]