OpenSRS sends thousands of messages daily on behalf of our resellers. We’re excited to announce the launch of a new messaging platform, a feature-rich system that gives you greater control over look and feel, language and source code of all the messages that OpenSRS sends on your behalf such as renewals notices, registrant verification emails, transfer notifications and many others.

Through an easy-to-use interface, you will have full access to the three components that make up this new messaging platform:LH

Letterheads – A global component that will ensure brand consistency across all your messages.
Snippets – Reusable drag-and-drop elements that can be applied to any message to help you save time.
Message templates – The actual messages sent to your customers.

Once these three components have been customized and configured, you can decide what goes out to whom and when.


IMPORTANT: Migrating to the new messaging platform

We encourage you to recreate your customized messages in the new system and enable New Messaging. This is a great opportunity to configure your messages if you haven’t done so already.
The deadline for self-migration will be as follows: resellers who have not customized any messages will be automatically migrated on June 1, 2016. Resellers who have applied any type of customization to their messages will have until November 30, 2016 to make the switch.

New messaging at a glance



Our messaging platform provides the flexibility to send multiple messages in multiple languages.

Brand variables

You can add global variables to your messages related to your brand and reseller account such as your logo’s URL, support email address, and more.


Message variables

You can add variables that are relevant to specific message templates. Some examples include your address, date range, and email.


WYSIWYG/Source Code editor

Create your messages using a visual editor or from scratch via source code.



Create your messages using a visual editor or from scratch via source code.


To help you better understand how our new messaging platform works, be sure to read our comprehensive Knowledge Base Article. You can also watch our overview and tutorial video that will guide you step-by-step on how to get started.