Mono Solutions is an award-winning, European, white-label website-building platform for digital service providers who sell websites to small and mid-sized business (SMB) clients at scale. A global provider, their platform hosts over 100K websites and supports major reseller partners in the European market, including digital agencies, SaaS, telcos, and hosting companies across 30 countries and languages.

Their goal? Make life easier for digital service providers and their clients. 

More specifically, Mono Solutions helps digital service providers win business and create impactful online presences for their clients. Their platform includes the Reseller Admin Interface (RAI) for managing client accounts, websites, and subscriptions, an Editor for creating and updating websites and templates, and a Quick Creator tool that enables sales reps to generate mock-up sites in minutes. They aim to provide a complete solution and iterate by listening closely to their partners and solving pain points.

How has offering domains and email impacted Mono Solutions’ business?

“We knew we needed a domain provider that could integrate with our platform and help us offer emails and domains at scale in many different countries, all while allowing us to remain white-label and competitive in terms of pricing. These clear requirements led us to OpenSRS.” — Jeppe Rosfeldt, CEO of Mono Solutions.

Delivering a more complete experience

Mono Solutions has offered its partners a more comprehensive digital marketing solution since signing with OpenSRS and building an API integration for domains and email. Partners can easily register domain names and mailboxes on their clients’ behalf from Mono’s Reseller Admin Interface.

“This integration has saved us time, helped with customer retention, and supported revenue generation.” — Christian Leth Jeppesen, Senior Partner Support at Mono Solutions.

Satisfying white-label needs

“The OpenSRS admin levels and brand controls allowed us to add domains and email to our offering while remaining white-label, which set them apart. It was easy for us to extend branding privileges to our partners, which was incredibly important to us as a white-label platform.” — Christian Leth Jeppesen, Senior Partner Support.

Improved customer loyalty

“We consider ourselves a business partner more than a supplier. We’re always finding ways to ease friction for our partners. Domain names and on-brand email are essential services for any SMB, so we wanted to take care of this for our partners. Directing them to a third-party vendor for such crucial digital assets didn’t make sense.” — Jeppe Rosfeldt, CEO.

Doing so would have complicated the site-building and client-management processes Mono worked hard to streamline for their partners.

“Our partners appreciate that we offer a full-service digital marketing solution that allows them to create and build sites and order and manage domains and emails through a single platform. We hear from prospective customers that it is especially attractive to be able to offer email, as only a few website builders offer this functionality. It’s a big one because professional email helps build trust for SMBs.” — Christian Leth Jeppesen, Senior Partner Support.

What makes OpenSRS a good fit for Mono Solutions?

A wide selection of TLDs, including ccTLDs

“It was important for us to find a provider who understood all the rules for different country-code TLDs (ccTLDs) across Europe. Being able to offer a wide range of ccTLDs makes it easier for us to enter new markets and support our own partners globally.”

“We appreciate how OpenSRS simplifies our own Support Team’s experience by easing the difficulties of ccTLDs. Had we decided to act as registrar ourselves and worked with each TLD registry individually, it would have been very complicated.

Every TLD, especially ccTLDs, operates differently — there are different rules and upkeep for each. OpenSRS tries to remove the complexities of ccTLDs with a common interface. This makes the day-to-day work for the Mono Support Team easier.”  — Christian Leth Jeppesen, Senior Partner Support.

Extensive branding and permissions options

“Tucows OpenSRS sets itself apart with the extensive branding options its white-label platform provides. We, in turn, can provide these branding capabilities to our own partners.”  — Christian Leth Jeppesen, Senior Partner Support.

For example, Mono partners who offer hosted email can brand their end-user login page and webmail interface. Mono Solutions can stay behind the scenes.

Fair and reliable

“Overall, OpenSRS is very stable, and, considering all the other capabilities it offers, the pricing is competitive. This, in turn, allows us to offer competitive pricing to our own partners for both email and domains.”  — Christian Leth Jeppesen, Senior Partner Support

“We’ve been an OpenSRS partner for 15+ years, and a reason for that is good communication. There is almost daily communication between the Mono Support Team and the OpenSRS Support team, whether through email tickets or the live chat option. There are many agents on their team, and they are quick to reply. Overall, we experience better support and quicker service with OpenSRS than other providers.” — Christian Leth Jeppesen, Senior Partner Support.

Interested in offering domain names or email?

OpenSRS makes it easy with flexible, white-label options to meet your unique needs:

  • OpenSRS Storefront is a turnkey solution that lets you sell domains from your website and your customers can self-manage, no coding required.
  • Our Reseller Control Panel lets you register and manage domains, email,
  •  and TLS/SSL certificates on your customers’ behalf.
  • Our API enables you to build a seamless connection between our systems and yours, letting your customers register and manage domains, email, and TLS/SSL certificates through your existing website or customer interface.
  • And if you like the idea of outsourcing domain management, our sister company, Hover, has you covered. Their Hover Connect Program lets your customers register a domain and point it to your service in seconds.

To learn more about and compare these options, check out our article on how to start selling domain names.