Thursday, November 27th is Thanksgiving Day in the US. Up here in Canada, we already gave thanks a few weeks ago. So while many of our American friends will be tucking into a huge spread involving turkey and all the fixings, we’ll be here answering support calls and providing the usual services to our Resellers.

Platypus ISP Billing customers can head to the Platypus website to find out what’s open and closed at our Starkville office. You can bet they’ll be cheering on Mississippi State in the annual Battle of the Golden Egg on Friday.

To all Americans – our customers, and fellow employees – we wish you a Happy Thanksgiving and a safe holiday.

Monday, October 13th, 2008 is Thanksgiving Day in Canada. As a result, we’ll be operating with reduced staffing, or hours in some departments:

• OpenSRS Technical Support will operate as usual, with regular hours.
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

To those celebrating, have a safe and enjoyable holiday.

Monday, September 1, 2008 is Labor Day in Canada and the United States. As a result, we’ll be operating with reduced hours.

• OpenSRS Technical Support will operate as usual, with regular hours.
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

Labor Day is widely regarded as a day of rest so we hope you all kick back, relax and enjoy the last few days of summer.

Have a safe and enjoyable holiday!

Monday, August 4th, 2008 is a Civic Holiday in most parts of Canada.

As a result of the holiday, Tucows headquarters in Toronto will be operating with reduced staffing:

• OpenSRS Technical Support will operate as usual, with regular hours.
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

Here in Toronto, the day is officially known as “Simcoe Day,” honouring John Graves Simcoe who founded our city (then called York) back in 1793. Simcoe felt the location, on the northern shore of Lake Ontario, would be a better location for the Capital of Upper Canada than the previous location at Niagara-on-the-lake. Simcoe’s chief concern was an attack by the Americans to the south. Thankfully, we don’t have to worry about that anymore.

We’ll be back to our regular hours on Tuesday.

Next week provides the opportunity for Tucows staff on both sides of the Canada-U.S. border to celebrate the creation of our respective countries.

On Tuesday, July 1st, Canadians celebrate Canada Day and as a result, our offices in Toronto will be operating on holiday hours. On Friday, while our American friends are celebrating Independence Day, we’ll be business as usual with the exception of the Platypus team at our Starkville, Mississippi office.

Holiday Hours for Canada Day, Tuesday, July 1st:

• OpenSRS Support: Regular business hours
• Platypus Support: Regular business hours
• Payments, Compliance, Service Bureau and Special Processing: Closed

Holiday Hours for U.S. Independence Day, Friday, July 4th:

• OpenSRS Support: Regular business hours
• Platypus Support: Closed
• Payments, Compliance, Service Bureau and Special Processing: Regular business hours

Have a safe and enjoyable holiday!

Monday, May 19th, 2008 is Victoria Day in Canada (and some parts of Scotland as well as the Cayman Islands). Canadians traditionally celebrate the birthday of Queen Victoria by spending the weekend opening up summer cottages, going camping, or doing some gardening. Monday is usually capped with fireworks displays.

As a result, Tucows headquarters in Toronto will be operating with reduced staffing:

• Technical Support will operate as usual, with regular hours.
• Platypus Support will be available from 9 A.M. to 5 P.M. ET
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

To those celebrating, we hope you have a safe and enjoyable holiday!

With Easter sneaking up on us early this year, some of us here in Toronto will be off for the Good Friday holiday tomorrow.

The picture of the giant easter egg is courtesy of Kevin Saff. That would be the world’s largest Easter egg, by the way, and it’s located in Vegreville, Alberta, Canada.

But before we go off and enjoy way too many of the tasty chocolate variety eggs, here’s a list of departments along with any special holiday hours for Friday, March 21, 2008:

Department	Hours
Technical Support	Regular hours
Platypus Support	Reduced hours: 9 A.M. to 5 P.M. ET
Payments	Closed
Compliance	Closed
Service Bureau	Closed
Special Processing	Closed

We wish everyone a safe and enjoyable holiday.

Thanks to the Provincial Government in Ontario, Canada, we’re celebrating the first ever Family Day this year. It’s a new holiday that falls on the third Monday of February and we’re all encouraged to spend time relaxing with family.

Here’s a list of departments along with any special holiday hours for Monday, February 18th, 2008:

Department	Hours
OpenSRS Support	Regular hours
Hosted Email Support	Regular hours
Platypus Support	Reduced hours: 9 A.M. to 5 P.M. ET
Payments	Closed
Compliance	Closed

Here in Toronto, there’s a chill in the air and snow on the ground, which means that the holidays are looming. But before we go off and eat holiday treats and ring in the new year, we have some reduced office hours to tell you about.

The table below lists the department along with any special holiday hours.

We’d all like to wish you a very safe and happy holiday season and best wishes for a prosperous new year!

Thanks to Kayla Fleming for the festive squishycow picture!

Department	Dates and Hours
OpenSRS Support	December 25, 26, January 1: 9:00am – 5:00pm (EST)
Hosted Email Support	Regular hours
Platypus Support	December 25, 26, January 1: Closed December 24, 27, 28, 31: 9:00am – 5:00pm (EST)
Payments	December 25, January 1: Closed December 24, December 26 – 31: minimum staffing
Compliance	December 24 – January 1: Closed

Tucows headquarters is in Toronto, Canada. So, while our American friends to the south are digging into Thanksgiving feasts, watching giant balloons make their way through New York City, enjoying football and officially kicking off the Christmas shopping season, we’ll be open for business as usual.

Tucows Reseller support, Platypus support, Payments, Sales and Compliance will all be operating on regular hours on Thursday and Friday.

Have a safe and enjoyable holiday!

p.s. thanks to Flickr user ♥ellie♥ for the photo and for releasing it under a Creative Commons License.