Happy Holidays from the OpenSRS team. Most of our offices will be closed from the afternoon of December 24, 2009 through the morning of January 3, 2010. Our Technical Support team continues to be available 24/7 to assist you.

photo by Frank Lemire, Technical Support Team Lead

Here are the hours by department:

Please note that during this closure, there will be:

• No orders or requests processed for the following TLD’s: (.at, .fr, .nl, .ch, .li, .it, .dk, .com.mx)
• No special processing for .ca (registrant transfers, conflicting and municipal registrations) or .eu/.be (redemptions).

We are looking forward to working with you in the new decade. Happy Holidays to you, your business colleagues and your families.

Canadian Thanksgiving is Monday, October 12th, 2009. Our corporate offices will be closed for annual harvest activities like jumping into piles of leaves and eating pie. Our Technical Support team will remain available. If you are celebrating, enjoy your feast. We’ll be back in full force on Tuesday, October 13, 2009.

photo by Imran M., Tucows Lead Engineer

Here are the hours by department:

Summer is almost over with the arrival of Labour Day. We have reduced hours for this September holiday long weekend. Hopefully, your weekend will include splashing in big pools of water like our Reseller Service guy:

Here’s our hours by department for Monday, September 7th, 2009:

Have a great weekend!

Monday, August 3rd, 2009 is a Civic Holiday in most parts of Canada.

As a result of the holiday, Tucows headquarters in Toronto will be operating with reduced staffing:

• OpenSRS Technical Support will operate as usual, with regular hours.
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

We’ll be back to our regular hours on Tuesday.

Tomorrow is Canada Day and Tucows HQ here in Toronto will be operating on holiday hours.

The picture of Canada’s flag is courtesy of Ian Muttoo. Thanks for making your photo available under a Creative Commons license!

Here’s a list of departments along with any special holiday hours for Wednesday July 1st, 2009:

Monday May 18th, 2009 is the Victoria Day holiday here in Canada, which signals the beginning of the summer cottage and BBQ season. In Toronto, we get to see spectacular fireworks over our skyline. Needless to say, with all this excitement going on, Tucows headquarters in Toronto will be operating with reduced staffing:

• Technical Support will operate as usual, with regular hours.
• Compliance, Payments, Service Bureau and Special Processing departments will all be closed Monday.

To those celebrating, we hope you have a safe and enjoyable holiday!

Special thanks to Flickr user Lone Primate for making his photo available under a Creative Commons license.

Tomorrow is Good Friday and Tucows HQ here in Toronto will be operating on holiday hours.

The picture of these slightly terrifying Easter eggs is courtesy of L.E. MacDonald. Thanks for making your photo available under a Creative Commons license!

Here’s a list of departments along with any special holiday hours for Friday, April 10, 2009:

We’ll be closed on Monday for Ontario’s Family Day holiday. We’re looking forward to spending some time with our families.

Here’s a list of departments along with any special holiday hours for Monday, February 16th, 2009:

Special thanks to Flickr user bobster1985 for making the above image available under a Creative Commons license.

Well, as 2008 comes to a close, many of us are taking time away to spend with our loved ones, and so we have some reduced service hours to let you know about.

The table below lists the department along with any special holiday hours.

We’d all like to wish you a very safe and happy holiday season and best wishes for a prosperous new year!

Thanks to Michael Pereckas for the USB Snowman photo!

Thursday, November 27th is Thanksgiving Day in the US. Up here in Canada, we already gave thanks a few weeks ago. So while many of our American friends will be tucking into a huge spread involving turkey and all the fixings, we’ll be here answering support calls and providing the usual services to our Resellers.

Platypus ISP Billing customers can head to the Platypus website to find out what’s open and closed at our Starkville office. You can bet they’ll be cheering on Mississippi State in the annual Battle of the Golden Egg on Friday.

To all Americans – our customers, and fellow employees – we wish you a Happy Thanksgiving and a safe holiday.