Comments for OpenSRS Reseller Blog http://opensrs.com/blog/ Wed, 01 Sep 2010 19:38:45 +0000 http://wordpress.org/?v=2.8.6 hourly 1 Comment on Enter our Service Guy Postcard Contest and become famous! by Simon Pearce http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2260 Simon Pearce Wed, 01 Sep 2010 19:38:45 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2260 We've got some cows from a few years ago but no 'service guys' - come on Luigi, sort us out ;) We’ve got some cows from a few years ago but no ’service guys’ – come on Luigi, sort us out ;)

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by Ben Lucier http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2205 Ben Lucier Mon, 30 Aug 2010 14:26:38 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2205 Email me your reseller name (blucier-at-opensrs-dot-com) and I'll see what I can do to change that Bill. :) Email me your reseller name (blucier-at-opensrs-dot-com) and I’ll see what I can do to change that Bill. :)

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by Bill http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2179 Bill Sun, 29 Aug 2010 05:06:57 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2179 So you want us to take creative photos of this service guy but... we don't have a service guy to take pictures of... So you want us to take creative photos of this service guy but… we don’t have a service guy to take pictures of…

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by dahamsta http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2151 dahamsta Thu, 26 Aug 2010 21:17:22 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2151 Email sent, thanks. What are the postcards about? Are they for marketing to us, or marketing for us? Cos if it's the former, there's email like. :) adam Email sent, thanks. What are the postcards about? Are they for marketing to us, or marketing for us? Cos if it’s the former, there’s email like. :)

adam

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by Ben Lucier http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2149 Ben Lucier Thu, 26 Aug 2010 20:16:45 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2149 I'll see what I can do! Send me an email to blucier-at-opensrs-dot-com and don't forget to include your reseller username. I’ll see what I can do! Send me an email to blucier-at-opensrs-dot-com and don’t forget to include your reseller username.

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by Ben Lucier http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2148 Ben Lucier Thu, 26 Aug 2010 20:14:03 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2148 Dahamsta, Service Guy is the OpenSRS mascot. He's pictured in the postcard examples above. :) Dahamsta, Service Guy is the OpenSRS mascot. He’s pictured in the postcard examples above. :)

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by dahamsta http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2147 dahamsta Thu, 26 Aug 2010 18:21:38 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2147 What service guy? I don't have any service guy. And why do we need postcards? And isn't it a bit odd to ask your resellers to design postcards for themselves? Sorry, I'm lost! adam What service guy? I don’t have any service guy. And why do we need postcards? And isn’t it a bit odd to ask your resellers to design postcards for themselves? Sorry, I’m lost!

adam

]]> Comment on Enter our Service Guy Postcard Contest and become famous! by Egils Vindedzis http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/cpage/1/#comment-2146 Egils Vindedzis Thu, 26 Aug 2010 17:43:12 +0000 http://opensrs.com/blog/2010/08/enter-our-service-guy-postcard-contest-and-become-famous/#comment-2146 I need Service Guy! Can he deliver himself? Thanks! I need Service Guy! Can he deliver himself?

Thanks!

]]> Comment on Tucows Domains Badges and the Tucows Domain Promise by Michael Goldstein http://opensrs.com/blog/2010/08/tucows-domains-badges-and-the-tucows-domain-promise/cpage/1/#comment-2120 Michael Goldstein Tue, 24 Aug 2010 19:44:56 +0000 http://opensrs.com/blog/2010/08/tucows-domains-badges-and-the-tucows-domain-promise/#comment-2120 John, you make an important point. It would be great to be able to assure end users that buying a Tucows domain also means that your domain name will be taken care of even if your provider checks out in some way (dies, goes bad, just doesn't want to do it anymore). We can definitely think about how to formalize and communicate a process on that so that it becomes part of a guarantee that you offer your customers. John, you make an important point. It would be great to be able to assure end users that buying a Tucows domain also means that your domain name will be taken care of even if your provider checks out in some way (dies, goes bad, just doesn’t want to do it anymore). We can definitely think about how to formalize and communicate a process on that so that it becomes part of a guarantee that you offer your customers.

]]> Comment on A Simple, Proven, Neatly Wrapped Promotion For You by Michael Goldstein http://opensrs.com/blog/2010/08/a-simple-proven-neatly-wrapped-promotion-for-you/cpage/1/#comment-2118 Michael Goldstein Tue, 24 Aug 2010 13:47:08 +0000 http://opensrs.com/blog/2010/08/a-simple-proven-neatly-wrapped-promotion-for-you/#comment-2118 Thanks Jack. You got the math right. (If you look at the post, I detailed it exactly as you did.) But I think you may be under-projecting your own performance and the lifetime value of these domains a bit. Actually, first I should say that a likely, immediate return on any investment (or a whopping $20 an hour, as you say) these days isn't so bad. But I think this could do more for you. If you have 10,000 users, you probably have a much more engaged customer base than we do at Hover. We have nearly 200,000, many of whom came to us through acquisitions. We don't historically get fantastic open rates or click-through rates. I highlighted this promotion because the results beat the hell out of our past efforts. This leads me to believe that it could top your own past efforts. And you would likely see open rates, click-through rates and conversions greater than ours. We also saw an unusual amount of purchasers attaching email (the only other paid service we offer). These are domains that beg for more services. They would likely be a gateway to site building services, hosting services and a whole host of Web presence accessories. Domains aren't your entire product portfolio are they? So why just count domain revenue when calculating your ROI? Finally, these will almost certainly be domains (and attached services) that get high renewal rates. I'm not saying this is going to make your year, but tack on better email performance than ours, attached services and years of renewal revenue and that 10 hours (which I was hoping could be reduced by stealing some of what we've done creatively) starts to look like a better investment of your time. Thanks Jack. You got the math right. (If you look at the post, I detailed it exactly as you did.) But I think you may be under-projecting your own performance and the lifetime value of these domains a bit.

Actually, first I should say that a likely, immediate return on any investment (or a whopping $20 an hour, as you say) these days isn’t so bad.

But I think this could do more for you. If you have 10,000 users, you probably have a much more engaged customer base than we do at Hover. We have nearly 200,000, many of whom came to us through acquisitions. We don’t historically get fantastic open rates or click-through rates. I highlighted this promotion because the results beat the hell out of our past efforts. This leads me to believe that it could top your own past efforts. And you would likely see open rates, click-through rates and conversions greater than ours.

We also saw an unusual amount of purchasers attaching email (the only other paid service we offer). These are domains that beg for more services. They would likely be a gateway to site building services, hosting services and a whole host of Web presence accessories. Domains aren’t your entire product portfolio are they? So why just count domain revenue when calculating your ROI?

Finally, these will almost certainly be domains (and attached services) that get high renewal rates.

I’m not saying this is going to make your year, but tack on better email performance than ours, attached services and years of renewal revenue and that 10 hours (which I was hoping could be reduced by stealing some of what we’ve done creatively) starts to look like a better investment of your time.

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