Yola.com was founded in 2005, in Cape Town, South Africa, getting its start as an affiliate business that needed a way for their customers to quickly and easily create affiliate websites and pages.

Later, they spun off the website creator tool as Synthasite and things took off from there. The company picked up the current Yola.com branding in 2009, a name that Chris Muller, Director of Business Development for Yola.com, says better represents what the company is all about.

“The name Yola comes from a hindi word that means ‘hatch’,” says Muller. “The Yola brand has helped us move beyond the basics of website building with the Synthasite name to establish us a place to build and grow your entire business online. We also loved that we were able to get a domain name that was short, phonetic, and would work around the globe.”

Yola’s focus is what the company calls ‘micro-businesses’–small companies with one to five employees–and the company’s goal is to help them get online, and establish a web presence.

“Micro-businesses don’t have either the budget or the time to manage a large website but they do need to get their brand out online and maintain a web presence,” says Muller. “That’s where Yola comes in.”

Domains were a focus from the start

Yola has adopted a ‘freemium model’ whereby users can create a free site on a subdomain. Paying customers can buy a premium package that allows them to buy and use their own domain name, along with more advanced features like premium themes and additional storage.

“Domains were the first product that we charged for on our website,” says Muller. “From the start, we realized there was a revenue opportunity there.”

“It’s fundamental to a small business’ needs. If I own Chris’s Coffee Shop, I need to own ChrissCoffeeShop.com. In addition to the Twitter account and everything else that I have to do, I need that domain,” he says.

Muller says that offering domains fits in with Yola’s approach to providing a “one-stop shop” for their customers when it comes to their online presence.

“If they’re coming to us for their web presence, and they’re coming to us to build the website and everything else that’s on it,” he says, “then I think it’s logical to let them manage everything, including the domain name, from one place.”

ccTLDs and Name Suggest to help customers find the perfect domain

Yola’s userbase is global–50% of their users are outside of the U.S.–and because of this, they recently added ccTLDs to the mix of domain offerings.

“We just added .co.uk, .eu and .ca domains based on a combination of where our traffic comes from, and what our customers have been requesting,” says Muller. “It’s been great. We simply added them to a drop-down and their sales have taken off without any marketing push. It’s an important step towards localization.”

Yola sees the domain name as a critical part of offering localized service to their customers. Muller notes that “having a localized domain name is almost as important, or even more important, than having a localized website.”

Yola also makes use of the name suggestion tool that is a part of the OpenSRS API. They offer up relevant alternative domain suggestions to users during the initial search and help their users find the perfect domain name for their business.

Muller says they realized that SMBs are building a brand around a domain, and that helping the customer find the right domain goes a long way in ensuring that customer is successful and remains a customer for the long term. He says Yola makes extensive use of the name suggestions and that they’ve found that the OpenSRS tool to be “very effective for us and very helpful.”

Managing a move

Yola came to OpenSRS after starting out with another domain name registrar.

“We chose OpenSRS because of their robust APIs and the flexibility that their platform offered around messaging and options such as a variety of ccTLDs that we could offer down the road.”

Fortunately, the experience that OpenSRS has in managing transitions onto the OpenSRS platform from other Registrars meant the move went very smoothly.

“It worked out really well. Working with Steve Barnes (Business Development Manager at OpenSRS) saved us lots of days and the transition went really well,” Muller recalls. “It was fantastic, as smooth as we could expect.”

Poised for growth

As for the future, Muller says Yola is intent on continuing to help small business manage and grow their online presence. On the services side, Yola is partnering with Logoworks by HP to offer professional design services, Wpromote to offer search engine marketing, and TRUSTe for management of privacy policies.

On the domain side, Muller says “We’ve done a lot of work over the past few months with domains, like adding ccTLDs, adding transfers, changing the way we do availability checks. We’re really excited.”

Adding the ability for customers to transfer domains to Yola and OpenSRS from other Registrars or webhosts was no brainer, according to Muller. “Allowing customers to transfer domains that they already own to Yola helps us become a one-stop shop for small businesses online.”

Looking at the product roadmap, Chris says Yola is going to keep adding value to their premium bundles and expand their resources for small businesses. One of the ways they’re going to do this is by including domains and related functionality in the core offerings. He also said they’ll continue to expand the ccTLD offerings and continue to refine their domain suggestion tool to help customers find the perfect domain name on which to build their business.

Related posts:

1. Meet the Resellers: simplewebhosting.co.uk
2. Meet the Resellers: Delaware.net
3. Meet the Resellers: SiteSell

What is a WHIR Networking Event?

What a great opportunity to meet our Resellers, peers and new friends in a social setting! The WHIR created videos in each of the cities during the 2009 season. As you can see, the events provide a casual environment to enjoy some food and drinks, and network with other folks in the web hosting and domains industry. The WHIR did a fantastic job organizing these events and we are really looking forward to building on this success.

We’ll send you personal invitations for events in your area. If you are located or traveling to the these events, please join us. Representatives from our Sales and Product Management teams regularly attend. Feel free to contact us to arrange meetings.

Sign up now for the first WHIR event: Los Angeles – Thursday, January 21, 2010

You can RSVP for all these events in advance.

All events are listed on the OpenSRS’s event page. You can also follow @opensrs and @thewhir for promotions and details about all the events.

Related posts:

1. The WHIR and OpenSRS in La-la Land
2. WebhostingDay Wrap-up and Upcoming Events
3. cPanel Conference Wrap-up and Upcoming Events

Masterhost is one of the largest Russian webhosts and an OpenSRS Reseller. We are fortunate to have Alexander Ovchinnikov, COO, join us to talk about Masterhost and the Russian Internet industry.

1.The services you provide are diverse from hosting to domains. Tell us more about what you offer your customers.

Masterhost has been successfully operating since 1999, which means this winter we are celebrating our 10th anniversary. The services we offer include: virtual hosting on unix and windows, including the provisioning of Virtual Private Servers (VPS), offering dedicated servers in Russian and European data centers, and the registration of domain names. We are also accredited Registrar for the TLDs .ru, .su, .рф (IDN). We’re especially proud to be the 2008 winner of the 2008 RUnet Prize award in the category of “Technology and Innovation”. RUnet award was established in 2004 and is a national award in the field of high technology and the Internet, to encourage outstanding achievements and companies – leaders in the field of information technology and electronic communications.

Masterhost is the leading company in Russia confirmed by an independent market hosting statistics on placement of domain names on the servers hosting provider. By the number of supported active sites, Masterhost is among the third largest hosting providers in Eastern and Central Europe (Netcraft, 2007) with more than 150, 000 domains.

Our VIP clients (approximately 55,000 in total) include the largest and very-well known Russian businesses including TV channels, news agencies, popular portals, Russian MSN Weather, AD networks, entertainment web-sizes, newspapers, telco web-sites, travel web-sites. We aspire to be an innovative knowledge company by providing free hosting projects in the field of education and educational programs for the non-profit educational web project. This project is in collaboration with Microsoft.

2. The Russian market is growing. Can you tell us more about RUnet (Russian Internet) and your locations (Moscow and St-Petersburg).

RUnet is a description for Russia’s national Internet presence. The .RU domain is among the top 20 country-code top-level domains with one of the highest rates of growth over the past five years. (approximately 2,494 835 registered .RU domains). Masterhost has more than 150 000 .RU domains, which is about 11.5% of the total market share.

It’s estimated that the number of RUnet Internet users will increase by approximately 34% in 2009. This is determined by factors such as interest and demand of the population to gain access to the web. There is an active development of the Russian market with various service providers and services (Internet service, broadband, and hosting providers). Internet access is mainly concentrated in Moscow (68%) and St. Petersburg (10%). The remaining 22% is in other regions including major cities such as Novosibirsk, Krasnodar, Ekaterinburg, etc. Masterhost is actively promoting its services these regions.

3. How did Masterhost grow as an Internet business? 



The company was formed in 1999. In the early days of its existence, the company’s management had a primary goal of not expanding too fast, but rather to accumulate the work experience and build a solid team of professionals. The company’s management made every effort to ensure the proper level of service was built to provide the required level of quality. Masterhost employees over 150 highly skilled specialists who focus on quick and effective solutions to any problems faced by our customers. Their approach to work is crucial to our success. All of this allows our company to be an absolute leader in Russia’s market hosting.



4. How long have you been an OpenSRS Reseller and how has your partnership with OpenSRS helped your company succeed?


For our clients, we carry out all necessary procedures for the registration of domain names in the most popular domain zones in Russia and the world. We have been working with OpenSRS since 2005. To date, through your company, we register or renew in the order of 250 domains per month in such areas as: .com, .net, .org, .info , .mobi, .eu, .co.uk, .org.uk, .biz , .cc, .tv , .me and .name.



5. What do you think about the growth of new ccTLDs?

Unique domain names are a scarce resource in the 21st century yet required for virtually any business. Many ccTLDs are now open for international business. ccTLDs don’t really increase without major geopolitical changes. There are other options.

Related posts:

1. Meet the Resellers: PLUS Hosting
2. Meet the Resellers: neoDomaine
3. Meet the Resellers: ROMARG

With .tel, you can:

• Bring all your communications under one name
• Control how people reach you, directly from your phone or computer
• Increase your search engine rankings
• Get found online without spending on creating, hosting, or maintaining a website
• Gain a powerful and effective mobile presence
• Make a profit on your .tel page with advertising
• It uses DNS as a data store rather than the traditional method of TLDs mapping DNS to websites.

Over 50% of small businesses in the US don’t have a website, but they all want to be found online. A .tel domain offers a solution as a lightweight online presence that doesn’t require technical skills or extensive funds. For those businesses that have a website already, .tel is a mobile-optimized site and a way to promote other online resources and improve SEO rankings through back links. A .tel domain easily integrates into normal websites as a contact-us page, so when a business moves or changes phone numbers, their clients can still find them with an easily-updated .tel page.

.TEL won Best Domain Name TV Commercial in the nametalent.com Domain Name awards with this video:

Quick Links:

• Telnic is the registry provider of this sTLD (Sponsored TLD)
• Telnic began the process for .TEL in 2000. .TEL has been fully available since March 24, 2009.
• There are over 250,000 .TEL domains worldwide
• .TEL Fast Facts sheet
• Selling points for your customers
• Interview with CEO, Khashayar Mahdavi

Promotion: If you or your customers have a .tel, you could win a digital camera by sharing your .tel story.

Available Resources:

• Browse tutorials, tips and other help materials in the .TEL community
• .TEL Newsletter
• Developer tools including client code and white papers
• Follow .TEL on Twitter
• Subscribe to .TEL RSS feeds
• Read the .TEL Blog
• Join the .TEL Forum
• Connect on Facebook
• Join the .TEL LinkedIN group

Related posts:

1. The Registries: .MOBI
2. The Registries: .INFO
3. The Registries: .US

.tv is the preferred destination for video, film, animation, user-generated content and playable media of all kinds. It’s also a great choice for product demonstrations, how-to videos, keynote addresses, plus training and educational content. Whether you are in the business of creating videos or just use videos in support of your business, a .tv domain name is the natural place for your video content to live. Some of the most prominent .tv sites on the web include: Leo Leporte’s twit.tv, justin.tv, ustream.tv and blip.tv.

When you sign up for the .tv promo (until December 31, 2009), we’ll give you a complete package of .tv marketing materials (.tv logo, icons, animated banner ads and email templates).

Quick Facts:

• VeriSign is the Registry provider
• It is a TLD that is a statement about who you are. You can tell people to expect video on your web site by choosing a .tv.
• .tv is a ccTLD
• There are no residency restrictions.
• .tv was started by dotTV in 2000.

Available resources:

• VeriSign’s Watch.tv site
• Watch.TV Blog
• Watch.TV FAQs
• For more ccTLD context, Check out the VeriSign Domain Name Industry Brief (specifically p. 2 -3 for ccTLDs)
• Follow WatchTV on Twitter
• Facebook with WatchTV
• Watch TV’s YouTube channel
• Watch TV research with Delicious bookmarks

Related posts:

1. The Registries: .cc
2. The Registries: .ORG
3. The Registries: .ME

Disponible en Français au-dessous

Started in 1988, Growing Strong

The first .CA domain name was upei.ca, registered in 1988 by the University of Prince Edward Island. Back then, .CA was run by a group of volunteers at the University of British Columbia. In 2000, control of .CA was transferred to CIRA, a non-profit corporation that manages the .CA domain space on behalf of all Canadians.

.CA Today

With over 1.2 million .CA domains in existence today, .CA easily ranks in the top 20 of ccTLDs worldwide. According to CIRA, more than 400,000 times every minute someone initiates an action online that involves a .ca domain name. CIRA has a new campaign to help Resellers leverage this activity. It’s called “Get my Own .CA” and features great Canadian small businesses and organizations such as Midnight Poutine and Blade Tape (hockey stick tape). CIRA has targeted the small business market with ads appearing in Marketing Magazine, The Globe and Mail, CBC.ca and Yahoo Canada.

Why .CA? CIRA’s Annual Report has more statistics to help your customers when they consider .CA:

• 70% wanted to show their site was Canadian
• 60% of Canadians prefer .CA for online shopping
• 35% use their .CA for personal use
• 64% use their .CA companies/organizations

Adam Eisner, Director, Domain Services for OpenSRS on .CA and the Canadian Market:

Quick Facts:

• The .CA registry is CIRA, a not-for-profit corporation
• .CA domain names are reserved for Canadian people and organizations that meet CIRA Canadian Presence Requirements
• Started by UBC researchers in 1987 and became available for the general public in December 2000
• .CA, a ccTLD, has over 1. 2 million domains registered
• Registering a .CA means you can apply to become a voting member of the organization

Available Resources:

• Visit CIRA’s news portal
• Get some .CA facts
• See CIRA Announcements
• View CIRA Policies
• Get answers to FAQs
• Understand CIRA Canadian Presence Requirements
• View CIRA’s Annual Report
• Read “Public Domain” – the CIRA blog
• Follow CIRA on Twitter
• View videos on CIRA’s YouTube channel
• Slideshare

Avec des renouvelements de 74% et une croissance annuelle de 20%, point-ca offre vos clients une aubaine. L’Autorité canadienne pour les enregistrements internet (ACEI) est le registre des noms de domaine .CA. En opération depuis une vingtaine d’années, le ccTLD .CA gère au-delà de 1,2 millions de noms de domaine:

Au moins 400,000 opérations chaque minute passent au cours de domaines point-ca. L’ACEI a récemment lancé « Get My Own .CA » , un projet démontrant des entreprises et organisations canadiennes, entre autres Midnight Poutine et Blade Tape. l’ACEI cible les petites entreprises avec ses annonces dans Marketing Magazine, Globeandmail.com, cbc.ca et Yahoo.ca.

Pourquoi point-ca? Le rapport annuel de l’ACEI pour 2009 offre quelques renseignements pour vos clients:

70% désire montrer aux visiteurs qu’il s’agit d’un site Web canadien

60% de canadiens préfèrent les domaines point-ca pour la commerce électronique

35% utilise point-ca pour tâches personelles

64% utilise point-ca pour compagnies ou organisations

Adam Eisner, Directeur de Domaines, au sujet de point-ca et le marché canadien:

Données:

• Le registre point-ca est l’ACEI, un société du secteur privé à but non lucratif
• Créé in 1987 par des bénévoles de l’Université de la Colombie-Britannique et ouvert au publique en Décembre 2000
• Point-ca, un ccTLD, gè au-delá de 1,2 million domaines
• Comme titulaire, vous pouvez devenir membre de l’ACEI et aider à façonner l’avenir du Canada sur l’Internet
• En Octobre 2009, l’ACEI a lancé un banc d’essai pour le DNSSEC, technologie importante pour avertier l’usurpation de sites web

Resources Disponibles:

• FAQs
• Nouvelles
• Votre passeport au domaines point-ca
• Gérez vos informations ACEI
• Annonces Publique
• Mise à jour des politiques
• Connexion des titulaires de noms de domaine
• Exigences en matière de présence au Canada
• Rapport Annuel 2008-2009
• blog ACEI (anglais)
• Twitter (anglais)
• Youtube
• Slideshare

Special thanks to Ben Zanin, Senior NOC Analyst, OpenSRS for providing his translation assistance.

Related posts:

1. CIRA Issues Warning Over New Phishing Attack
2. CIRA Seeks Nomination Committee Members
3. The Registries: .COM

Jordon Gross, Managing Director of Ultraspeed/Hostroute took a few minutes to answer some questions for our “Meet the Resellers” series

How did you personally get into the Internet business?

I originally got into it in 1997 running a few websites of my own, then I started reselling hosting space. It’s all continued from there, really.

Tell us how long Ultraspeed and Hostroute have been doing business and about all the services you offer to your customers.

Ultraspeed has been in business for 11 years now, and Hostroute for about 8. Hostroute was purchased by Ultraspeed at the end of 2007. Ultraspeed specializes in offering Managed Hosting in the UK, and has pioneered a product known as Diskless Servers (No Hard Drives, 15 minute hardware replacement guarantee, low power consumption) that has been very popular. Hostroute offers virtual hosting and domain names, and is currently getting a major overhaul from the billing system to the website to the hosting products.

Where are you located and what makes it such a great place to do business?

We are located in London, England; in a particular area of London called Shoreditch. Somehow we got an office here three years ago, and the area has now become incredibly trendy and filled with media/arty types and too-cool-for-school restaurants and bars. Our techie crew sometimes borrows clothes from the vintage store downstairs just to not stand out like sore thumbs!

Any interesting stories from your company’s history?
Many interesting stories, most of which we can’t repeat publicly! One such time was at the end of the 90s in New Jersey, when we spent an entire 24 hour period moving servers in the back of a U-Haul van, fueled only by Dunkin Donuts.

Suffice to say it’s been a huge amount of fun (and hard work!) over the years.

How long have you been an OpenSRS Reseller and how has your partnership with OpenSRS helped your company succeed?

Hostroute has been an OpenSRS Reseller since it started really, OpenSRS have always been supportive to the growth of the business, we’re looking forward to putting a huge amount more business with them over the next few years.

What can we do to make the relationship stronger?

Not much, really. Tea at the Wolseley?

Thanks to Dr. Neil Clifton for the photo of the Shoreditch Fire Station licensed under the Creative Commons.

Related posts:

1. Meet the Resellers: Interneto Vizija
2. Meet the Resellers: PLUS Hosting
3. Meet the Resellers: Lunarpages

.ME can be used as both a personalized Web or email address and as a catchy business marketing tool around the world, initially in English followed by localized and standards compliant International Domain Names in, for example, Spanish, Italian, and Montenegrin.

.ME Registry offers a fun video to highlight possible brand positioning:

.ME has registrants from over 190 countries all over the world with 71% from the US, and the rest from Great Britain, Germany, Canada, Montenegro, Australia, China, Holland, Italy, Japan etc. .ME has steadily increased in market share since its inception:

Quick Facts:

The .ME domain is a ccTLD (country code top level domain) for Montenegro.

Registry provider is .ME Registry http://www.domain.me

Started May 2008 with general availability as of July 2008

Over 300,000 .ME domains registered

.ME does not have residency requirements.

Possible third-level zones for .ME: net.me, org.me, co.me, its.me, and priv.me

Available Resources:

• Why .me?
• News
• Explore .ME
• Examples of .ME sites
• Twitter
• Youtube
• Facebook
• Myspace
• Flickr

Related posts:

1. The Registries: .nl
2. The Registries: .EU
3. The Registries: .INFO

Este anuncio está disponible en español a continuación.

.ES is our registry focus this week. OpenSRS is meeting with ESNIC, the .es registry, when they visit Madrid on September 17, 2009 for the Parallels EMEA Roadshow.

With over 400 million Spanish speaking people worldwide, “.es” domains have the ability to cross borders as the Spanish domain. “.es” actually translates to “is”. Resellers can use the noun/verb combination to create domain names that play on language. During the last two years, .es have experienced high growth (reaching a million domains in 2008). This may be related to the reduced registration fee and the changes to registration rules.

Red.es, the registry sponsor, is heavily involved in a number of organizations with the goal of promoting the Internet in Spain and with the wider Spanish-speaking population. This includes activism as part of the greater Internet community. They currently have a contest promoting using .es within social networking sites.

.ES Registrations:

Quick Facts

• ESNIC (commercially referred to as dominios.es) is the registry, with Red.es as the sponsor
• Registration is open, however, there are restrictions on some of the specific sub-domains
• Established in 1988
• Over 1 million names registered and growing
• The website is offered in Spanish, English and Spain’s “co-official” languages: Catalán, Gallego, Euskera
• Can be registered and renewed for periods up to 5 years

Available Resources:

• . es Website
• Statistics
• News feed
• Anti-phishing campaign
• Facebook
• Youtube

.ES es nuestro registro de enfoque de esta semana. OpenSRS se reúne con ESNIC, el Registro .es, cuando visite Madrid el 17 de septiembre de 2009 para el Parallels EMEA Roadshow.

Con más de 400 millones de personas de habla hispana en todo el mundo, los dominios “.es” tienen la capacidad de cruzar fronteras como el dominio español. “.es” Realmente se traduce como “es”. Los distribuidores pueden utilizar el sustantivo/verbo para crear nombres de dominio que creativamente jueguen con la lengua. Durante los últimos dos años .es han experimentado un alto crecimiento (llegando a un millón de dominios en 2008). Esto puede estar relacionado con la reducción de tarifa y los cambios a las normas de registro.

Red.es, el patrocinador del Registro, está muy implicado en una serie de organizaciones con el objetivo de promover la Internet en España y con el resto de la población de habla hispana. Esto incluye el activismo como parte de la gran comunidad de Internet. Actualmente tienen un concurso de promoción cuyo objetivo es la dinamización de los dominios .es en las redes sociales.

.ES Inscripciones Estadísticas:

Datos básicos

• ESNIC (comercialmente conocido como dominios.es) es el registro, con Red.es como patrocinador.
• La inscripción está abierta, sin embargo, hay restricciones en algunos nombres específicos.
• Fundada en 1988.
• Más de 1 millón de nombres registrados y creciendo.
• El sitio web se ofrece en Español, Inglés y en leguas co-oficiales de
  España: Catalán, Gallego, Euskera
• Puede ser registrado y renovado por períodos de hasta de 5 años.

Recursos disponibles:

• Sitio web .es
• Estadísticas
• Contenidos de noticias (News Feed)
• Campaña Anti-phishing
• Facebook
• Youtube

Special thanks to Carlos Barrientos for his collaboration on this post including working directly with the registry and for his translation assistance.

Related posts:

1. The Registries: .ME

How long has REGdom been doing business and tell us about all the services you offer to your customers?

We started our business in early 1996 as one of the first .it maintainers, registering .it domains at the newly born .it registry (NIC). At first, we were more focused on web hosting as a classic Internet service provider (ISP); however while growing, we acquired our own data center which allowed us to start a new area of activity offering hosting solutions to other companies. This allowed us to develop partnerships and create new product offerings.

In late 2001, we became more aware of the need to split our products in different brands, managing them as different companies in the attempt to be more flexible and quickly follow the changes of the market. Our products lineup now varies from hosting/housing to fax-to-mail services. As REGdom – the brand focused on domain registrations – we’re developing a completely new platform to allow our partners maintain their domains in an easier way.

Any interesting stories from your company’s history?

Our company took part at the first round-table discussing the rules for .it domain registrations when the Italian Registration Authority was founded. It’s interesting to see how this market has grown and how many key players are still here while others are gone. I think that paying attention to the past is a great way to learn and to lead a new path for the future.

We are proud of our contribution to the .it registrar agreement and also were involved in the technical procedure tests. Being a small actor in the progress of the Internet is one of the factors that makes this job so exciting.

Giovanni Losi, Product Manager
REGdom

How did you personally get into the Internet business?

Well, like a lot of people in this sector, it all started as a hobby. I have loved technology and computers since I was a child, so I think I was one of the first to be passionate about the Internet when it became a reality in Italy in the middle of the 90s. After working for a company selling computers and related services I jumped on the new economy ship and started working as a systems administrator for an ISP. I immediately fell in love with this new world and its opportunities. Year by year, I became more interested in how the Internet works and what lies behind everything. In 2008, after some months splitting myself in two different positions, I fully crossed the line to become a REGdom Product Manager.

Where are you located and what makes it such a great place to do business?

Our headquarters is in Brescia, a city in northern Italy pretty close to Milan. It gives almost the same advantages as working in the more famous city: affordable technology, low prices for bandwidth, without considering that all the biggest ISPs and the MIX (Milan Internet eXchange) are in this area. Apart from that Brescia is more liveable than Milan: less traffic, less air pollution, a smaller city centre. It’s less chaotic. We’re just 20 minutes driving time from the Garda Lake, a vacation spot where relaxing with many activities, from sunbathing to water sports.

How long have you been an OpenSRS Reseller and how has your partnership with OpenSRS helped your company succeed?

We signed the contract in 2003 but we started doing business seriously with OpenSRS a couple of years later. At the beginning we used to register domains with many other registrars because we would have loved to try different reseller services. When business started growing we realized we couldn’t afford to have as many web panels with the increase of TLDs. We needed a strong partner with a solid assistance to rely on, and our path led us to OpenSRS showing it as that kind of ideal partner. It gives us the opportunity to keep all our domains in a unique interface and the API support helped and is still helping us to grow and speed up our registration processes.

What can we do to make the relationship stronger?

It has been a good idea to create an European technical department, supplying us a better and faster support, more reliable with the same working hours.

Widening the tld’s choice range would be appreciated too, as our customers are mostly based in Europe and sometimes they want to register European ccTLDs. As we deep developed our systems to connect with your API we would like to fully take advantage of that and register even more domains (and TLDs) with OpenSRS.

Any other suggestions or feedback for us?

The squishy cows you sent us are wonderful! Everybody loves them in the office and I’m planning to bring one on holiday with me for some fancy photo shoot, please send us more gadgets when possible!

Having a direct OpenSRS contact who speaks our language is an additional thing that should not be under estimated. No other operator at an international level has offered this to us.

Related posts:

1. Meet the Resellers: PLUS Hosting
2. Meet the Resellers: Lunarpages
3. Meet the Resellers: BlackSun