Bringing more tools down to the Reseller level from the support or Professional Services level is something we’ve been focusing on for OpenSRS Email Service. You might remember that we recently made it easier to have deleted email and mailboxes restored without requiring customer support intervention.

Bulk Migrate End-user Mail from Other Email Services

Just last week we rolled out the ability to migrate user mail into OpenSRS Email Service mailboxes in bulk. This means Resellers are now able to create a bunch of new accounts on the service, and then move existing mail data from outside servers into those accounts in bulk. This simplifies and streamlines the process of moving users from other email services and servers onto OpenSRS Email and diminishes the need for support or Professional Services involvement on smaller mail migrations.

There’s more detail on page 43 in the Mail Administration Center (MAC) User’s Guide for those looking to start using this tool. If you want to get a sense for how the tool works, here’s a tutorial screencast that shows at a higher level just how it’s done.

What Do You Think?

We’d love to hear what you think of the tools that we’ve already brought down to the Reseller level, be it the ability to restore deleted mail or this new tool to migrate end-user mail over to OpenSRS Email Service mailboxes. I’ve started a forum thread if you want to comment and add your opinions or thoughts. As always, comments right here at the blog are always welcome.