This latest installment in the “Meet the Resellers” series features Daniela Copacel from ROMARG, Romania’s largest web hosting company.

Daniela Copacel, ROMARG

James McNally (JM): How long has ROMARG been doing business and what are all the services you offer to your customers?

Daniela Copacel (DC): ROMARG entered the Internet business in 2001 as an online services provider, with web design among our primary offerings. After about a year, ROMARG started providing web hosting services and registering .RO domain names (specific for our country) becoming one of the companies that have led the development of Internet services in Romania. Today we offer a large range of web hosting services, offering our customers dedicated servers, virtual private servers, colocation services, email hosting and online advertising.

JM: Any interesting stories from your company’s history?

DC: There is always something interesting to say about ROMARG. For us each challenge that has been conquered is a special moment, worthy of discussion. No two days here are the same, and each one has its own story that can be shared. This is due to our clients who often give us interesting suggestions in their feedback. Right now, we can talk about some recently added services that have been introduced to customers, such as Video Hosting, Enterprise Hosting, WAP Hosting and Games Hosting and other applications that help us increase service quality. If you look into this type of business in our country, you will notice that these solutions are young and we are happy knowing that we contribute to bringing them to the public. While we enjoy remembering things that happened in the past, we are much more enthusiastic when we talk about present achievements.

JM: How did you personally get into the Internet business?

DC: It is interesting the way life can surprise you. In my case, with ROMARG it happened in the same way, and I am grateful for that. In my role as Marketing Specialist, I am lucky to be part of a young, enthusiastic team from whom I am always learning. As a new person working in this industry, there were times when I felt like a customer who asks too many questions and I was pleasantly surprised by the answers I received, answers that seemed specially tailored for me to understand. I believe this capacity to adapt to each person is extremely important in this business.

Brasov, Romania

JM: Where are you located and what makes it such a great place to do business?

DC: We are located in Brasov, Romania, and we operate in the whole country and also abroad. Why is Romania a good place for this kind of business? Simply put, we deal here with a population who are very open and receptive to our service offerings. In our industry, which has grown every year in the last decade, we face a younger generation who are aware and interested in the services that we offer. As a local provider we feel we have an advantage in the way we communicate with them.

JM: How long have you been an OpenSRS Reseller and how has your partnership with OpenSRS helped your company succeed?

DC: Our collaboration with OpenSRS began in 2006 and we can say that this partnership has made a very substantial contribution to the level of services we offer to consumers. We strongly believe that only cooperating with reliable partners, who have the same orientation as ours in terms of professionalism and quality of services, can make us a successful company. We also believe that our relationship with OpenSRS has a personal side which makes it special.

JM: What can we do to make the relationship stronger?

DC: In any type of relationship, business or personal, good communication and personal involvement are important to strengthen the ongoing partnership. And let us also not forget that it is harder to stay on top than to reach it, so work hard and good luck!

If you’re a reseller interested in sharing your story with our readers, get in touch with me (jamesmATopensrsDOTcom). We’d love to hear from you!

Photo credit: Oana Marginean