We’re excited to show you a preview of our new System Status communications tool.

Our goals in redesigning System Status were:

• Provide a new, simplified and easy-to-use status webpage
• Offer multiple subscription methods
• Deliver enhanced technical details about every service incident

This new System Status will allow us to provide richer technical details for every maintenance window and service status update. The new System Status, built using the open source blogging/CMS platform: Wordpress, uses blog-like functionality to provide rolling updates to give you the whole story of an incident from start to finish. At the end of every service incident, we will provide you with an incident summary. We promise to provide you with the detail about what we did to respond to an issue and what we are doing in the future to prevent a similar issue from happening. We’ve added some historical incidents to the new site so that you can see some examples illustrating the change in our communication style.

We’ve been adding content to the new System Status for about a month and we will continue to simultaneously post using both sites until the current status tool is shut down.

This new System Status will be officially launched to Resellers on December 1, 2008. The current tool at http://status.tucows.com will be retired at that time.

Have a look and let us know your thoughts:

http://status.opensrs.com/

Get the Most from OpenSRS System Status

How to Subscribe:

There are three ways to subscribe to System Status (subscriptions entered during the preview period will be carried over when the new service goes live):

How do I subscribe via email?

1. Go to http://status.opensrs.com/
2. Click on the mail envelope
3. Type in the email address in the text field after the question: “What is your email address?” Click continue.
4. Select either all or a combination of services for notifications.
5. Scroll to the bottom of the page and click Save.
6. You will receive an email requesting confirmation of your subscription. You must click the confirmation link within 72 hours or the subscription request will be discarded.
7. If you make changes to your subscriptions at a later date, you will receive an email confirming the changes, but no action is required.

Subscribers via email will receive System Status updates within minutes of the updates being posted.

How do I subscribe via RSS?

1. Go to http://status.opensrs.com/
2. Click on the RSS icon for the service you wish to monitor.
3. Depending on your own RSS subscription preferences, you will be prompted to add the feed to your default RSS reader (eg. Google Reader).

How do I subscribe via Twitter?

1. If you don’t have a Twitter account, go to http://www.twitter.com to sign up.
2. Login to your Twitter account and go to http://twitter.com/opensrsstatus/ and click “Follow”

Where is the Advance schedule for Maintenance windows?

All maintenance windows for OpenSRS, Registries and our vendors will be posted weekly on the Reseller blog. You can search for these using the “maintenance” category. For OpenSRS service maintenance windows, we will continue to send you our regular advance notifications via email.